Emergency Electrical Services
Emergency Services We Provide in Rochester, MN
24-Hour Emergency Services
Power loss, sparking outlets, burning smells, damaged service entrances, and faults that can't safely wait for morning. We take emergency calls outside posted business hours, and after-hours appointments are available.
Backup Generator Maintenance
A standby generator is only worth what it does on the day the grid goes down. We test, service, and repair backup systems so yours starts when it's asked to — checked on a schedule rather than discovered during an outage.
What Counts as an Electrical Emergency?
Some electrical problems can wait for a scheduled appointment. Others shouldn't wait at all, and knowing the difference saves both money and risk.
Call right away if you have:
- A burning smell near an outlet, switch, panel, or wall
- Smoke, sparking, or visible arcing
- An outlet, switch, faceplate, or wall that is hot to the touch
- Scorch marks around a device or inside the panel
- A breaker that trips immediately every time it's reset
- Water reaching outlets, the panel, or any wiring
- A damaged service entrance, mast, or wire pulled loose from the house
- Any downed power line — stay far back and call your utility and 911 first
These can usually wait for a scheduled visit:
- A single dead outlet with no heat, smell, or scorching
- A switch that has stopped working
- A light fixture that needs replacing
- One breaker that trips occasionally under heavy load
If you're not sure which list you're on, call and describe it. We'd rather talk you through it than have you guess.
Storms, Cold Snaps & Power Loss in Southeast Minnesota
Minnesota gives electrical systems two hard seasons. Summer storms move through Olmsted County and take service lines, masts, and tree limbs with them, and the damage is often on the house rather than the pole. January puts every space heater, block heater, and furnace on circuits that were sized decades ago for a lighter load, and the failures show up at the worst possible hour.
Both are why a generator that hasn't been tested since installation is a gamble, and why an aging panel tends to announce itself in February rather than June. We've worked through enough of both to know what fails first around here.
What You Get With Every Repair
- Same-day services & repairs available
- Estimates within 1–3 business days
- Class A Electrical Contractor, License EA 006322
- Certified, licensed & fully insured electricians
- Quality products on every repair
- Locally & family-owned in Rochester since 1998
- Satisfaction guaranteed
What to Do While You Wait
01
If it's safe to reach the panel, turn off the breaker feeding the affected circuit — or the main, if the problem isn't isolated to one area. Don't keep resetting a breaker that trips right back.
02
Unplug what you can reach safely. Leave anything hot, scorched, or sparking alone entirely, and keep the panel door closed if the panel itself is the problem.
03
If your neighbors are dark too, it's a utility outage rather than a problem inside your house — your utility provider is the call to make first. If yours is the only house affected, the fault is likely on your side of the meter.
04
If water is reaching outlets, the panel, or wiring, don't wade in to investigate. Cut power at the main only if you can do it without standing in water, and call from somewhere dry.
Frequently Asked Questions
What should I do if I smell something burning but can't find the source?
Shut off power at the main if you can do it safely, leave the affected area, and call. A burning smell with no visible source usually means heat inside a wall, box, or the panel — which is the one place you can't inspect and shouldn't try to. If you see smoke or flame, call 911 first.
My power is out. Is that an electrician or the utility?
Check whether your neighbors have power. If the whole street is dark, it's a utility outage and they're the ones to call. If only your house is out, or only part of it, the problem is likely on your side of the meter and worth an electrician's look.
Why does my breaker trip the moment I reset it?
An immediate re-trip usually means a live fault — a short or a ground fault on that circuit — rather than a simple overload. Leave it off and call. Repeatedly forcing it back on is the response most likely to turn a repairable fault into a fire.
Do you take emergency calls outside business hours?
Yes. After-hours appointments are available, and urgent problems don't get told to wait until Monday. Our posted hours are Monday through Friday, 7:30 a.m. to 5:00 p.m.
How often should a backup generator be serviced?
Manufacturers generally recommend annual service plus periodic test runs, and the systems that fail during an outage are almost always the ones that haven't been exercised. Scheduling it ahead of storm season beats finding out during one.
Contact Us About an Urgent Problem
Tell us what's happening and we'll tell you whether it needs someone now or can be scheduled. Call, text, or fill out the form. We're open Monday through Friday, 7:30 a.m. to 5:00 p.m., with after-hours appointments available.
